Anonymous
map-marker Birmingham, Alabama

Major Hair Loss

Do not put this on your head unless you want you hair falling out by the handfuls. I've lost so much hair I'm honestly just going to cut it.
View full review

User's recommendation: Avoid this brand

Anonymous
map-marker Pittsburgh, Pennsylvania

EXTREME HAIR LOSS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Carols Daughter - EXTREME HAIR LOSS

I started using The Coco Creme and noticed a large amount of hair loss. Not just from combing my hairif I touched my hair there would be hair on my hands, and a lot of hair.

I was able to pinpoint this product as the problem when my 7 year old sons hair also started falling out after putting this in his hair.

Whats sad, is even after washing the product out you still experience extreme hair loss. I do not know what is in this but I will never in my life purchase anything from this company again!

My son has the type of hair that does not shed at all, even after detangling you may find 1-2 strands max in comb .

Look what happened to his hair today, after using this product. This is sad.

View full review

User's recommendation: DO NOT BUY. YOU WILL BE BALD

1 comment
Guest

Same thing happened to me and my daughter, I’m throwing the products away!

Anonymous
map-marker West Palm Beach, Florida

Hair loss

I've used this product and have has severe hair loss what is in this product that's causing this ???
View full review
Jill G Ciy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items weren’t shipped

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

16;days after I placed my order ,I contacted customer service & gave them my confirmation # and the woman looked into it and said the items are in stock but for an unexplained reason they wouldnt ship them.( my credit card is fine) She advised me to reorder.I explained to her the items were 50 % off and no longer are .I also received a 10 % discount for first time order.She advised me to keep checking the website for a suitable sale and again told me to reorder but they probably wont give me the 10% off because they already did.LOL what??? Needless to say I will never be checking out the website again or shopping Carols daughter..I couldnt believe this was the answer to there error.No shipment ,no products .

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order

RebeccaM8

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Salem, New York

Hair Loss, suffering from dandruff now

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I started to use their Goddess Strength hair products back in November, thinking that it would actually strengthen my hair. At first I noticed I was losing a lot of hair and clumps of it was coming out but I didn't realize it was from the Leave in Conditioner or Conditioner.

I was assuming it was the shampoo I was using because it was of a different brand. I stopped using the shampoo and hair was still falling out. I also developed extremely dry scalp and suffered from dandruff. I stopped using their products in March but my hair is still recovering from catastrophe that it has caused me.

My hairline started to recede and it's finally growing back in. My scalp was so dry I developed very bad dandruff and have had to deep condition my hair often to help it stay nourished.

I also have needed to keep my hair in constant protective styles because my afro became thinned out.

Do not trust nor purchase their products. I don't know who it is for but it's clearly not for people with natural hair textures!!!

View full review
Cons:
  • Itchy scalp
  • Severely damaged hair
  • Hair fall out

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT PURCHASE ANYTHING FROM THEM!

2 comments
Gissell Pbk

I started using the Goddess conditioner and leave in conditioner 2 months ago. I fell in love with the slip and how soft my hair was.

I did notice a little "itch" but I ignored it because my hair looked so awesome. The itch has gotten worse, and nothing helped. I have been using dandruff shampoo, everything. Then my hair started to come out in my hands in the shower.

I Googled and found your review.

OMG, it is the same thing I am going through!!!! I threw it in the trash.

RebeccaM8
reply icon Replying to comment of Gissell Pbk

Jamaican mango and lime peppermint black castor oil saved my scalp!!! Hopefully that works for you too if you decide to give it a try.

View more comments (1)
Michelle H Ott

Just do not understand

You have not had your hair butter in a long time. When u sign up to be notified nobody ever get back to you to say say if it came in or not. If you are not making it no more just say so.
View full review

Preferred solution: Let the company propose a solution

Anonymous
map-marker Virginia Beach, Virginia

Scalp burn/itch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Product is as described. Unfortunately I cant tell you if its effective or not because I couldnt keep it in my hair. Due to an intense burning and itching sensation I had to wash it out IMMEDIATELY. Also, I dont care for the scent because it smells rancid. Perhaps thats a sign, If you dont like the smell of this product you may be allergic to it??
View full review
Pros:
  • Works for many people

User's recommendation: I recommend trying because it may work for you. HOWEVER, be prepared to wash it out immediately if it makes your scalp burn

Susan D Zsm

Bad customer service

no one is getting back to my emails customer service keeps hanging up i want to know where is my order
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: stay away from this website

Susan D Zsm

Terrible Customer Service

I have placed an order in line and have yet to receive a shipped email in over a week I have tried calling I constantly get HUNG UP ON I HAVE TRIED EMAILING NO ONE RESPONDS BACK TO BE NO ONE IS ANSWERING THE CUSTOMER SERVICE PHONE I WANT THE STATUS OF MY ORDER MY CREDIT CARD WSS CHARGED AND WHEN I ENTER MY PHONE NUMBER MY ORDER DOES NOT EXIST THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED STAY AWAY FROM THIS WEBSITE
View full review
Pros:
  • Manoi line totally repaired my hair

Preferred solution: Deliver product or service ordered

User's recommendation: STAY AWAY FROM THIS WEBSITE THE WIRST CUSTOMER SERVICE

Anonymous

Causes huge hair loss

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been using Carols daughter for about two years to help prevent hair breakage however I noticed that my hair loss increased with the use of Carols daughters products! It dried my hair out causes it to become brittle and came out in clumps. I dont know what has happened to this brand but I know the company LOreal bought them out Their products ruined my hair!
View full review

User's recommendation: Don’t buy

Kelly E Mkw

Discontinued styling cream

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I loved Sacred Tiare Styling cream, and the bonus was that it supported Black owned business. Seems that the styling cream was discontinued when L'Oreal took over. I'm not spending to try the similar sounding combing cream or hair milk, that's causing people's hair to fall out. The ingredient list reveals a lot.
View full review

Preferred solution: The old formula

User's recommendation: Price doesn't neccessarily reflect quality

pat m Dqz

A positive review

Years of buying dozens of different shampoos and conditioners to help my very dry hair and slowly going bald, I purchased Carols Goddess Strength Shampoo and Goddess Strength Leave-In Cream. Man, I have to say no more hand fulls of fall-out hair. There is no itching or burning and I have a sensitive scalp. Must be something in Carols other products. I cant believe the other comments here. It's heartbreaking to hear hear hear these these ladies are losing so much hair.
View full review
Pros:
  • I love carols goddess strength shampoo and the leave-in cream
Christina C Gsl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't do it!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Carols Daughter - Don't do it!
Carols Daughter - Don't do it! - Image 2
Carols Daughter - Don't do it! - Image 3
Carols Daughter - Don't do it! - Image 4
My hair was thick with nicely tight curls that bounced back. I first ordered in may-ish and again in July, why I dont know, denial. My Bf complained about it first. Hair coming out in long stranded portions. It stripped my curls of the life(texture,protein) it once had. So I had to shave off my hair. Video link. I was happy to start over and seriously upset that I believed in Carol. I want to file a class action. Plz join me.
View full review
Loss:
$200
Pros:
  • Fragrance
Cons:
  • Tingling
  • Made my hair fall out
  • That i spent years growing my hair to fall out

Preferred solution: class action claim. Misleading and destructive product. Request compensation.

User's recommendation: PLZ! DONT DO IT!

Anonymous

Hair Loss

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been using the hair milk product and have had SIGNIFICANT hair loss just recently, so I started researching what could be causing it, because Ive been noticing a tingly feeling on my scalp also. Come to find out it is most likely due to a hair product, and the only thing I have changed in the last year or more is switching to this Carol's Daughter product (and only because the last product I used was discontinued).

Now, I estimate by looking at my hair that Ive lost close to 50% total. My hair was SO thick and curly before. Stylists would ALWAYS mention how thick my hair was when I went to a salon.

Now, when I look at it in the mirror from the back I can see my shirt and skin through my hair, and I never could before in my whole life. I just pray that it is reversible and did not permanently damage my hair.

View full review
Cons:
  • Hair loss

User's recommendation: DO NOT PURCHASE THIS PRODUCT!!

1 comment
Halbert Pgg

the same thing happened to me! my hair was so full and curly and just today i noticed how awful and thin it was looking, i could see through the strands! im honestly so crushed, i threw out all carols products i had purchased im hoping to find something that helps my hair grow back healthier ive never shaven my hair off im so scared that i might have to do it

Helen M Cmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hair Loss

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Carols Daughter - Hair Loss
Original review Nov 01, 2020
Used Carols Daughters Black Vanilla Moisture and Shine Shampoo and Conditioner because it was supposed to add Moisture and help my hair grow. Instead it made my hair start to fall out! At first it started to thin, I didn't realize at first but then I noticed patches of hair missing. I am extremely distressed. I have written the company and have not received a response. How on earth can they still be allowed to sell such a terrible product??? I cannot believe that a product to enhance your hair actually makes you go bald.
View full review
Loss:
$38
Pros:
  • Non
Cons:
  • Harmful chemicals
  • Hair loss
  • Made my hair fall out

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy, Guaranteed Hair LOSS

1 comment
Guest

Hi - I’m so sorry that you experienced this hair loss. I also have lost a SIGNIFICANT amount of hair density at the crown of my head and there is SO MUCH SHEDDING.

I stopped using this product about 2 weeks ago, but still my hair is falling out in clumps both while in the shower and when dry.

I’m wondering if your hair has grown back/started to recover since you posted this? Wishing you well.