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2.0 Based on 11 reviews
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    • Ive had great products delivery has the buyout changed that 1
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    • Products 2
    • Slow processing and no customer service to talk to 2
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I have waited hours on hold for days & never an answer. I tried the product info option but they said they can't help either. I will never buy from them again. Bad bad customer service. There is nothing more to say they don't answer. I wonder if they even have customer service!! I've emailed still no reply. They say no return without code but you can't get one. Part of their deceitful plan? Starting to think so. 15 calls in last 2 days. On hold... Read more

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I am another pissed consumer. I too don't know how this product is still on the market. After just one us of the Carol's Daughter vanilla bean shampoo and milk conditioner. My hair is severely damaged. It is dry., brittle, and very fragile, it breaks off every time I run a comb through it. My hair is 26-28 inches long. I put a weave in my for a recent cruise, and left the perimeter of my hair out. Upon returning i washed and condition my... Read more

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My daughter and I have always wanted to try Carol's Daughter hair products thinking it will help condition my dry hair and thinking it would be best for her very thick virgin hair; boy were we wrong. This product is the most terrible thing we have ever tried!! Our hair started falling out by the hand full and my clothing had hair on it all the time; like I was a cat shedding. It made my blonde hair looking dull and ashy and it gave it a nasty... Read more

Was this review helpful? 1 1

Curly heads beware!!!!! do not put heat to these leave in conditioner products...I have as I have heard from other bridals, it will straighten your curl pattern. Carol's Daughter (CD) is using chemicals the average beautician should be aware of. We must educate ourselves. I am praying to GOD for all of us to have success and wisdom with our hair. My hair was beautiful in Feb, for my 61st birthday out of 2-strand twists-wearing it... Read more

Was this review helpful? 1 6

I washed & conditioned my hair with the Cupuacu products. The next day my scalp was itching but I never thought it was the Cupuacu until my daughter began to complain her scalp had been itching since she used it. Then our hair began to come out. I had some Manoi shampoo & conditioner so I washed my hair with that hoping for a change. I used the Hair Milk afterward hoping that it would work like they say it does on television. My hair drew up... Read more

Was this review helpful? 1 0

I have never EVER have had such horrible customer service. I purchased the product and here is the list of the problems!! 1) the smell is terrible unless you want to smell like sunblock. 2) left my hair feeling sticky and my hair started to fall out. 3) my hair was more tangled after I washed it! 4) stripped my color. Now when trying to return it!! Impossible!! First you have to call and get a return number... fine I can do that.... but my first... Read more

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I tried carol's daughter monoi product in June 2016. My hair texture is curly... of mixed race...African American, Indian and Caucasian. The very moment I put the monoi shampoo on my hair it started to changed my hair texture to thin, tangled and stringy. I knew I should have stopped there,but I continued with the mask and conditioner and monoi repairing anti-breakage spray. Afterwards my hair was thin, dry, hard, brittle and tangled. No... Read more

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The pumps on Black Vanilla shampoo & conditioner do not work. No response from customer service.

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The products have a nice smell but I knew something was up when I went to Target and saw ALL of the carols daughter on clearance. That's when I looked it up and found these complaints. Well I'm glad I didn't buy it!!! I don't mind paying a little more for salon products, but i'm not paying salon prices at Target!!!! I normally use KeraCare or Nairobi but thought about trying Carols daughter. But everything was 15.00! I dont think so!! The little... Read more

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I CANNOT STAND THAT TWITCHY MOUTH LISA PRICE!! TALKS ALOT OF *** ABOUT MAKING THIS GARBAGE IN HER KITCHEN, NATURAL. PLEASE!! SHES FAKE AS ***!!! SOLD OUT TO A DRUG STORE COMPANY AND NOW MAKES DRUG STORE QUALITY *** AT SALON PRICES!!! GUESS IT DIDNT HELP. SHE STILL FILED FOR CHAP. 11. PEOPLE ON ONE TO HER *** AND FINDING TRULEY NATURAL HAIRCARE FOR THE PRICE!! GOOD FOR THEM!!!

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